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"Making Moving Easier"

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FAQ

How much notice do I have to give before the moving day?
Please let us know as soon as you know the exact date of moving. The more notice you give, the more likely we will have availability on this time. However, Lone Star Moving Co. is also a specialist in last minute moves.

When is the best date for moving?
It is often advised to avoid moving during summer time period as moving companies are very busy at this time. Nevertheless, we believe you should move whenever it is most convenient for you. There are many details that must be taken into consideration, e.g. Children’s school transfer or job transfer/search.

How long does the moving take?
It is very hard to estimate. Each move is different. It all depends on the amount and kind of items you are moving, time of loading and unloading, weather conditions, etc. We can only be certain after an estimate.

How do you protect the fragile items, clothes and other delicate things?
All Lone Star Moving Co. packers are professionally trained and use special boxes for each kind of items you may have: wardrobe boxes, boxes for books, etc. You can also purchase packing materials and removal boxes if you wish to do packing on your own.

What if I am not satisfied?
We pride ourselves for high quality service. We spend time to plan well every single move and discuss the details with our clients. However, if there is anything that our clients do not like during the move, it can be sorted by a simple phone call to our moving customer service.

Can I do the packing myself?
Some people prefer to organize and pack their own belongings themselves. You can purchase all the packing materials you would need from us and we would deliver them to your door. In some cases, it is worth considering hiring professionals as packing materials might cost as much as the whole packing service.

Do my appliances have any special processes required, regarding moving?
Many appliances need servicing before moving and require safety. Gas appliances must be serviced and disconnected.